A company who cares about their employees - BOA Branch Office Administrator Edward Jones Employee Review

5.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I really like Edward Jones. They are a wonderful support system not only among the region with other branch but also with Home Office, who can answer any question about anything you may face in your office. They also very much care for the best interests of the clients. The Financial Advisors are paid based on commission yes, but Edward Jones has guidelines in place that ensures the clients aren't taken advantage of.

Cons

Your level success directly depends on the Financial Advisor's success. If they choose to bonus you (and hopefully they do) that's great, otherwise, they don't have to. Also, it's difficult to get coverage for an on-call BOA if they're not available. There are not too many to choose from in a region and makes it difficult to take vacation in multiple days. Finally, there isn't a whole lot of growth opportunity other than being promoted to Sr BOA or Financial Advisor. If you aren't in St. Louis, it's difficult to find opportunities within the company.

Explore other reviews about Edward Jones

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to transition into the world of Financial Advising

Cons

Tough business to get started on your own.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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