They say they care, but they don't - Senior Branch Office Administrator Edward Jones Employee Review

2.0
Mar 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Some branch offices offer a lot of flexibility, but the job really depends on who you work with. You are working with one person and only one person 40 hours a week. If you get along and have a great relationship, it can be a great job. If you don't... If you can stick around, you can be a limited partner. At least 5 years employed. There can be some good income from that. otherwise, your salary will be low and compared to low banking type jobs.

Cons

There is no advancement for Branch office administrators. You can be a "senior" Branch office administrator after 3-5 years, but that's only a raise. You will be doing the same job from the day you start to the day you quit. There is no love or respect for BOA's from the home office or the financial advisors. Many FA's treat you like their personal secretary, no one is really sure what the BOA's role is. Make sure you really like the person you interview with before you accept the role. Changing locations is not easy, and there is a stigma that follows you even if it is the FA who is an unreasonable jerk. Recruiting - They want everyone to recruit new FA's. This will be a fire hose type situation and they expect you to be recruiting 24/7 even though you are paid hourly and BOA's do not receive any type of bonus for referring candidates.

Explore other reviews about Edward Jones

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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