Common sense about Jones - BOA Edward Jones Employee Review

4.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

I enjoy being the only admin in the office. No conflict with who handles what responsibility. I enjoy helping my broker build the business and it's great to have a broker who appreciates my efforts and input. It's rewarding to feel a part of a team rather than being just another body behind a computer. Sometimes rather unusual or unique situations present themselves and it does help that assistance is only a phone call or a mouse click away and generally, you are given the correct information to complete any task. I apperciate that Jones is a conservative company and that they keep the welfare of the clients as a priority.

Cons

You can feel isolated at times working in a branch office. They are changing the technologies, which is good, but you no sooner learn one way of doing something and the next day what you know is now mute. I think that it would be better to have some classroom training for the new BOAs rather than leaving them to study alone. Help is always no father away than the phone, however, I think having the opportunity to be in a class enviornment where there is an instructor to demonstrate how to use the various systems would be of a great benefit.

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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