Don't expect bonuses or promotions if BOA at lower level branch - BOA Branch Office Administrator Edward Jones Employee Review

2.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are available to you. FAs are treated and compensated well.

Cons

No promotions available for lower branch level BOAs. It all depends on the FA regardless of your years of service or FA turnover; branch contributions or growth (new clients) to the branch. This greatly impacts pay opportunities and bonuses even though BOA and Sr BOA essential daily job functions / responsibilities are similarly situated. I have Sr BOAs calling me for answers.

Explore other reviews about Edward Jones

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training and licensing exams Trainers and classes were enjoyable Supplied laptop and training materials

Cons

Intense interview process Information overload during training High pressure expectations of performance

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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