You do not want to work in L&D or HR at Jones - Learning and Performance Consultant Edward Jones Employee Review

1.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

High salary and bonuses every four months

Cons

The L&D area of this company is a complete mess. It is extremely difficult to get work done. No processes are in place, no resources are available to do work (eg Learning Designers), the communication is like high school (you learn things through the telephone game vs direct communication… but everyone is all smiles to your face). No one gets fired so there’s an enormous amount of mediocrity and issues that foster an oppressive culture. The leadership are known as the mean girls club and lack the vision/ expertise to deliver on what is needed in the firm. They hire remote but they absolutely are NOT inclusive of remote workers. People are constantly leaving the department or the company all together. The employee satisfaction scores are at an all time low and yet they’re not really targeting the true issues. They just keep reorganizing. Don’t be tempted by the niceness or salary…. RUN!

Explore other reviews about Edward Jones

5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and like everyone i have worked with.

Cons

I do not have any cons as of right now.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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