Out of touch company - Support Specialist II Edward Jones Employee Review

1.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, made some great friends.

Cons

The company is out of touch: - mandated a return to office for employees within 1 hour of HO - a "proud" 4% salary for top performers; the way they compensate a top performer is by assigning them a lot more work, responsibilities and stress with NO pay increase - 2 weeks PTO is an absolute joke - medical insurance is super expensive (and increasing costs on it for next year), on top of being bad - 401k is atrocious for a company that's supposed to take care of people's retirement.

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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