Pros
Decent benefits but not exceptional; easy to be hired if you have people skills and a little common sense.
Cons
With only a year on the job training you are expected to essentially be an office manager - sometimes that is a good thing, sometimes not. If you end up working with an FA who is ethical, fair and treats you as an equal than it can be a great working environment. If you end up with an FA who is not, then my advice is to tolerate the situation the best you can and GET OUT OF THERE AS FAST AS YOU CAN. At all costs avoid getting HR involved - they are trained to side with the FAs, aka, business producers. You are secondary and replaceable, hence that is why it is so easy to get hired with little or no experience. HR will make you think they are on your side but only in matters that are clearly against the law (sexual harassment, for example) they will not and cannot make the FA treat you well.