BOA job: Great or Awful - Depends on your Financial Advisor - BOA Branch Office Administrator Edward Jones Employee Review

3.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay can be good, especially for new hires. No office politics because you only work with one Financial Advisor and usually no other employees in office. Benefits are pretty good. Training is almost all online. This can be great if you like being able to read a manual and follow the directions. Some areas have great BOA regional groups that provide a lot of personal support.

Cons

If you work for an Advisor who is lazy, you will not get bonuses/win contests no matter how hard YOU work. If your Advisor is doing poorly, you will get a smaller raise. Your advisor will blame you for his failure to do his job, even though legally you cannot do his job for him. (I worked here for 10 years, worked for 6 Advisors. Five quit or were "coached out of the business.)

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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