Low pay and terrible benefits - BOA Branch Office Administrator Edward Jones Employee Review

2.0
Sep 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Support of other BOAs across the region and country, good work-life balance if you are matched with a good FA

Cons

Super low pay…I came in at the highest end of the pay range when hired and could still barely make it. I have no idea how those on the lower end survive. Some BOAs with profitable FAs get large bonuses (IF, and that’s a big IF they decide to share with you) while others don’t get anything. You could have one get over $5000 per trimester and another get nothing for doing literally the same thing. That is huge and the firm counts that as well as why compensation is competitive, but it’s not. The health insurance is terrible. It has a huge deductible and the firm offers an HSA but they pay so little that it’s difficult to impossible to fully or even partially fund it. The insurance was a huge reason for me leaving. I now pay 5x as much for insurance but still only pay 1/4 of what I did at Jones for total healthcare costs including premiums. Crazy, huh? Oh, and their insurance is a self funded plan with customer service reps who are clueless. If you ever have an insurance problem, be prepared to spend many hours over many days on the phone trying to get it fixed.

Explore other reviews about Edward Jones

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, great internal support from other Jones advisors

Cons

The support staff can be tempermental and jealous.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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