Service Specialist II - Service Specialist II Edward Jones Employee Review

3.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Being able to work from home

Cons

Team Leads were a joke, pay was okay, things changed constantly and they expected you to keep up with the numerous emails that were sent daily and relay the information to the branches and their expectations for new people was ridiculous. You were graded the same way that someone who was there for years.

Explore other reviews about Edward Jones

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good opportunities for training and such

Cons

bad troubleshooting at this company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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