Fine employer but your starting rate will always be your pay rate. - Cashier El Pollo Loco Employee Review

3.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The chicken is pretty good, and you get a 50% off discount when working. El Pollo Loco is a "step up" from other chains, but it's not somewhere you want to be long term.

Cons

El Pollo Loco brought me on at $10.75 hourly and after 5 months of working with them they refused to give me a raise -- even after accepting dozens of call-ins and covering for a cashier at a second store (I worked at 2 stores for 3 months). The company expects a lot and they're not willing to pay for it. They spend a lot of money on renovating stores, but they don't spend any money on maintenance in the back. Our grill was half broken, and this is a huge health violation because raw chicken takes a long time to cook from start to finish. All-in-all, it's not terribly different from other fast food chains so just be wary when you apply.

Explore other reviews about El Pollo Loco

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Flexible with my schedule

Cons

Can be overbearing at times

1.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much else other than free food

Cons

High turnover, favortism, lack of stability, disconnect between corporate and restaurants.

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