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      Elara Caring

      Engaged Employer

      Elara Caring reviews

      High Turnover, Poor Leadership, But Valuable Learning Experience - Client Care Coordinator Elara Caring Employee Review

      2.0
      Sep 16, 2025
      Client care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned a wide variety of skills by having to take on multiple roles and responsibilities. Gained deep experience in compliance, client relations, and crisis management. Built resilience and strong multitasking abilities due to the fast-paced, high-pressure environment. Opportunity to make a difference for clients in need, despite the systemic issues.

      Cons

      Chronic understaffing leads to burnout and high turnover. Upper management is disconnected and does not listen to employee feedback. Overworked and severely underpaid compared to industry standards. High call volume from unhappy clients, with little support from leadership. Management consistently avoids accountability and shifts blame onto staff. Employees pressured into signing corrective action plans instead of being offered support or solutions.

      avatar
      Elara Caring Response
      9mo
      Thank you for sharing this feedback with us. I will pass this along to our HR team for further review.

      Explore other reviews about Elara Caring

      5.0
      May 22, 2026
      Psa agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and very reasonable pay

      Cons

      I am a new employer so I do not find any cons as of yet

      avatar
      Elara Caring Response
      1mo
      Thank you for taking time to share your feedback with us. We appreciate it!
      2.0
      May 28, 2026
      Hospice social worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Field staff is good, especially the home health aides. Most of the nurses as well. Medical Directors are thorough.

      Cons

      Local management is poor. Bad communication, short staffed, take patients that live alone in bad situations with no plan for future care. Disasters waiting to happen. Employee well being is poor. No recognition for things you right or patient/ satisfaction. Nurses don’t get adequate time with patients. I

      avatar
      Elara Caring Response
      1mo
      I'm sorry to read about this experience but do appreciate you taking time to share your feedback with us. I will be forwarding this to our People Team for follow up.
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