Pros
One of the largest gateway and acquiring companies in North America I love the people I work with, and the satisfaction of my job.
Cons
DB&A's involvement is leading the company to failure. Elavon is known for amazing service, and micro-management is smothering employees. I feel I cannot effectively do my job because I am forced to spend so much time keeping a very detailed tracking sheet accurate. Exceptional work is not recognized (which I have grown used to), but this new micro-management strategy makes going "Above and Beyond" a NEGATIVE thing in our metrics, leading a WORSE experience for our customers. Reading from DB&A's reviews on this website, they are not there to help the company, but create an environment so stressful people leave. And our talented people WILL leave if DB&A is not REMOVED.