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      Elavon

      Engaged Employer

      Elavon reviews

      Customer Service - Anonymous employee Elavon Employee Review

      1.0
      Jun 14, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a comfortable work environment. Also co-workers were generally quite nice.

      Cons

      $9 hr. to tell business owners that they must pay credit card account fees for no additional services and if they want to close the seldom used account it will cost $250. These 3 yr. accounts are sold by unknown outside vendors who do not explain the trap that is set. It's a scam on a large scale by U.S. Bank's credit card service division, Elavon. Also felt I was chained to my desk! Had to get permission to use copier or go to the bathroom. When I quit I was not allowed to collect my things and was escorted from the floor as if I were under arrest even though I was calm, reasonable and modulated in my tone.

      Explore other reviews about Elavon

      5.0
      Mar 25, 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They paid you very well.

      Cons

      The commute was very rough.

      3.0
      May 27, 2026
      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

      Cons

      The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

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