Can't wait to leave - Customer Service Associate Electronic Arts Employee Review

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

There are better places to work outside of EA.

Cons

As someone who has done customer service for the last 7 years I have never worked for a company who empowers their employees so little. I can honestly do nothing for the customer and we are taught that anything that generates revenue is the route to take. If the customer has an issue that requires them to make a purchase if we dont help; we dont help.

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced startup mindset in an established corporate ladder

Cons

Privatization might cause headcount reduction, change the tempo and culture in the organization. 🤞

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work Environment, smart colleagues

Cons

Limit growth opportunities at the company

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