2020 Is Gojng to Be A Very Bad Year - Anonymous employee Element Fleet Management Employee Review

Thank you for taking the time to share your thoughts. We enthusiastically agree with your statement about Element’s people truly caring about our clients. Regarding your concerns, in October 2018, Element undertook a Transformation to address declining expectations of the organization and its performance, and to optimize our ability to help our clients make their fleets safer, smarter, and more productive. With a commitment to transparency and accountability throughout this process, we introduced a Balanced Scorecard in 2019, which ensures a balanced approach to achieving our goals and regular updates on our progress for all stakeholders, including our employees, our clients, and our investors. Our results so far speak for themselves: employee engagement survey results are best in class, we haven’t lost a single major client to date in 2019, and our business is stronger than ever. As a publicly-traded company, we are transparent with our financial reports through quarterly earnings announcements available at elementfleet.com/about-us/investor-relations. Our Transformation is focused on making meaningful, material change to every aspect of the business. As we continue to simplify, automate, and strengthen how we work in support our clients’ needs, it will result in some jobs changing, some new jobs being created, and some jobs going away. We know these changes can be difficult, and we remain committed to supporting our employees through these changes. We would be happy to discuss this further with you. If you would like to follow up with us directly, or if you have immediate concerns about a Department’s ability to provide a superior client experience, please let us know at employeecommunications.fleet@elementcorp.com.