Pros
Formerly, work from home environment, which has been eroded by the new CEO's RTO directive, despite record performance during the 3 WFH years. Employee camaraderie.
Cons
New CEO has had an adverse impact on the organization by attempting to change things that do not need repair, simply for the sake of trying to put her stamp on things. Blatant disregard for employee satisfaction (as validated by falling employee engagement scores) while feigning being about "culture" and a team view. Culture of "it's not my job" / buck passing when it comes to helping clients and fellow employees. Believe that much of this is driven by understaffed departments and employees not having bandwidth to help others. High sales staff turnover which makes it difficult for continuity of knowledge and attendance to client accounts. Poor/undermarket pay, low PTO, minimal opportunity for advancement.