Good pay and benefits but culture and training need improvement - Care Manager Elevance Health Employee Review

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay compared to many similar positions in healthcare and care management. Relatively flexible schedule, which can help support work-life balance. Excellent employee benefits package. Opportunities for professional growth and advancement within a large organization. Strong potential to build valuable experience in care management and healthcare coordination

Cons

Training and onboarding are insufficient, making it difficult to feel fully prepared for the role. Although the company frequently emphasizes that family is a priority, that philosophy applies more to members and clients than to employees and their families. Lack of investment in developing and properly training managers and leaders. Employee retention seems to be an ongoing challenge. The workplace culture does not consistently reflect the values that were communicated by the organization.

Explore other reviews about Elevance Health

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, Manager is very informative, Other departments are eager to assist in my learning process of my new role, and Co-workers have a team oriented mind set.

Cons

Have not experienced any cons to my jobs at this time.

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Elevance Health Response
1mo
Thank you for your review! We’re happy to hear you enjoy working at Elevance Health as much as we do.
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Cons

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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