Pros
Great co-workers and decent benefits.
Cons
They will work you to death. Turn over is high but management does not care or bother to ask. They will not change their processes but instead keep chaotic dysfunction and expect nurses to “save” cases from deadlines (appeals and PDR). The production expectation is only possible in a 10-12 hour day not 8 so you are expected to do that. Don’t offer overtime pay or value you, your family or time. Been doing this roles for years and worked at different insurances. How they manage to not go out of compliance with every case or how they are still in business is beyond me. You literally have to send 10 emails “begging” a doctor to review your speciality case because they don’t have enough MD’s and won’t hire more “due to costs.” Once you lose more nurses you can’t take any PTO “due to business needs” ie you’ve treated your staff terribly and they deserve better so they leave and the remaining nurses drown in cases and are expected to work 12 hour days. Trust me when I say don’t do it. It’s not worth it and no amount of money can ever make it worth it when they take your soul.