Aug 19, 2024
Elevance Health Response
1yWe’re saddened to hear about your experience. We strive to create a healthy work environment for all our associates. Your review helps us understand where we need to improve.
Explore other reviews about Elevance Health
5.0
Jul 9, 2026
Current employee, more than 3 years
Saint Louis, MO
Recommend
CEO approval
Business Outlook
Pros
The work-life balance is good, great co-workers, has a great support team
Cons
Sometimes you do have to deal with some unruly customers
2.0
May 22, 2026
Current employee, more than 3 years
Indianapolis, IN
Recommend
CEO approval
Business Outlook
Pros
Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience
Cons
Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.