Pros
-hybrid work schedule, only need to go in once a week. -managers were nice and understanding in my department -co workers were kind overall -Headquarters building is very nice
Cons
-Glorified call center job. Don’t let the job title fool you - They put way too much responsibility on the front line workers so the other departments can just be lazy. They can reject calls and not help you with something their own department should be handling. -IT department seems unorganized. They never asked for my equipment back then sent an email “warning”. When I finally got the instructions to return it, they told me they never received it and I would face consequences of not returned. I told them I had returned it almost a week ago and gave receipts so clearly they aren’t very organized. - You don’t learn very much about actual HR. Again, it’s a call center. If you want real HR experience get a job in an office to be more hands on with everything and with your employees. - Notorious for layoffs. They happen every month and again, you’ll get very angry employees taking it out on you when you aren’t really able to help them much. There’s an entire department that deals with this so I’m not sure why these calls even come in to the HR line at all. Probably someone just trying to pass the buck again. -My biggest issue was the pay. Within my hiring group I was paid the lowest. One person had zero HR experience and was getting paid about $2 more than me and I was even expected to go on the bilingual line to help without a pay increase. Another in my group who had “experience” (it never showed when she spoke) was getting paid more than all of us. -For a company in healthcare, let alone insurance benefits- this is the highest rate I ever paid for insurance in a job. If you wanted a HSA, forget about it because that was one of the highest rates you had to pay. Ridiculous. -Only given a 30 minute lunch break and two 15 minute breaks.