Lots of promise but failed at all levels - Operations Manager Elior Group Employee Review

1.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits we very good and free food whilst working was good.

Cons

Toxic environment from the top to the bottom. A culture of old school management, being screamed and shouted at times seemed to be accepted. Being a senior manager in a business but never being trusted to make decisions, micro managed and forced to work your days off, holidays and over 70/80 hours every week.

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Elior Group Response
3y
Hello, It is disappointing to hear that your experience with Elior is not as we expect. We would like to gain a further understanding of your situation, please can you email our HR team at HRsupport@elior.co.uk to discuss this matter further. Kind regards The Recruitment Team

Explore other reviews about Elior Group

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We got paid every week which was nice. There was plenty of overtime available.

Cons

The location in which I worked didn't mandate breaks or lunches. Overworked

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

M-F day shift. Great employees. Wonderful clients to work for.

Cons

Words cannot describe what a terrible corporate culture this is!upper mgmt is controlling, manipulative and just terrible at this job, and somehow backed up by upper management?? Due to mgmt lack of follow through, broken promises, late billing and unprofessionalism, they lost our account. The way they are handling it is nothing short of immature - holding reports from the client and not returning emails, etc. Please think twice before applying here (especially if you're client likes you and not them!) I'm 100 percent relieved and elated to be done with this laughable company. On a positive note: The trainers and support staff are amazing and responsive professionals.

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