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Elite DNA Behavioral Health

Engaged Employer

Cheap labor in Latin America - Cx Service Representative Elite DNA Behavioral Health Employee Review

1.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros working with them, dreadful situation. They finish my contract because as a team we started to complain about the trainers attitude towards the team: racism, classism and exploitation are just a few examples of the bad treatment with trainees. They fired many teammates as well for just wanting to have a safe space to work.

Cons

For being a mental health company they need to focus on their employees as well and start treating them with respect, they are super xenophobic, and it’s ironic because they are hiring people from Latin America and they are paying not enough for the work

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Elite DNA Behavioral Health Response
10mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our company was not positive. We take comments like this seriously, as treating our employees with respect and fairness is a top priority for us. While we can't discuss specific situations publicly, we would truly appreciate the opportunity to learn more about your concerns. If you're open to it, please reach out to us directly at kimm@elitedna.com so we can better understand your experience and work toward improvement. We are committed to creating a supportive and positive workplace, and feedback like yours helps us identify areas where we can do better. Elite DNA Behavioral

Explore other reviews about Elite DNA Behavioral Health

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful and inviting staff. Beneficial for gaining clinical knowledge and experience.

Cons

Small office space for interns.

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Elite DNA Behavioral Health Response
3d
Thank you for your 5 star review! We are so glad to hear that you found our team helpful and welcoming and that your experience provided valuable clinical knowledge and professional development. We appreciate your feedback regarding the limited office space available for interns, as it helps us identify opportunities to improve the overall experience. Thank you for being a part of Elite DNA and for taking the time to share your feedback
5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It has been a wonderful experience working as a therapist for Elite DNA. The company provides daily support, employee incentives and regular 1:1 meetings with your team lead and/or mentor, as needed. Such a positive impact is made each time I an able to connect with leadership at regional meet-ups in-person and receive personalized kudos and recognition on the spot. I also cannot express enough how much their training university prepares therapists to help client process interventions of varying modalities, become supervisors and/or mentors to registered interns completing their hours. My work/life balance has always been well since the start of my employment here. Additionally, it is so important to note when I returned from maternity leave I was provided with so much support and grace to rebuild my caseload and avoid burnout navigating my new normal outside of work.

Cons

honestly for my tech issues or when I’m in need of equipment replacements, IT in-office and remote have such a great turnaround time that I’m able to be prepped for my following session. Those have been pretty impressive experiences for me during my workday.

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Elite DNA Behavioral Health Response
4mo
Thank you for taking the time to share your experience. We are truly grateful to have you as part of the Elite team. It is wonderful to hear that the support from leadership, regular team meetings and regional meetups have helped create a positive and collaborative environment. Our goal is always to ensure that our clinicians feel supported, recognized and connected to leadership. We are also especially pleased to hear that you felt supported during your return from maternity leave. Providing flexibility and understanding during important life moments is something we deeply value as an organization. Thank you for the important work that you do each day!
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