No structure or guidance - End User Support Specialist Ellucian Employee Review

1.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

lots of freedom relaxed atmosphere

Cons

no guidance on job responsibilities no clarity on what I was responsible for no coaching from management can be fired without warning they conned me into accepting a lowball offer, a colleague hired for the same position was payed almost double what I was making

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Ellucian Response
3y
We're sorry to hear about your experience. That is the polar opposite to the experiences that we strive to deliver - and also, to the feedback that we receive from employees. We work hard to ensure that our people leaders are given the tools and resources to be effective managers - and that our employees are aware of our job architecture framework which outlines roles, responsibilities and expectations by level across the organization.

Explore other reviews about Ellucian

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Cons

None. I've had an amazing experience working for Ellucian!

1
1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are plenty of employees who pour their hearts into this mission.

Cons

There’s an acute difference between being an incompatible coworker and a crappy person. Ellucian is led by some people (no names) who need to learn how to be a freaking human. The manipulation, deceit, rage, selfishness, and lack of self awareness were traits exhibited by these folks regularly, if not daily. It’s not hard to choose respect over ego. You can have conviction and not ruin peoples’ weeks at the same time. The sky isn’t falling.

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