Toxic UX department - UX Designer Elsevier Employee Review

3.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some great people, fantastic work-life balance and you get to work on products that make a difference in the lives of students, medical providers, and patients.

Cons

In recent years, the UX department became toxic. Those in UX Leadership, ironically, are not very empathetic and in some cases can be downright hurtful. There are quotas, unreasonable expectations and very open biases against certain people. It's a shame because other than that, the company was great.

Explore other reviews about Elsevier

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
1mo
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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