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Embassy Suites

Part of Hilton

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It was A Great Company to work for it! - Concierge Embassy Suites Employee Review

5.0
Mar 11, 2015
Recommend
CEO approval
Business Outlook

Pros

When they hired me in 2001 it was a great environment to work at ,all the employees always very courteous,with one another,and we will always get courses to improve our guest services attentions.

Cons

Being working at hotels ,wich are open 24 hrs a day you find some different schedules to work at like grave yard ,mornings,evenings holidays and weekends.

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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