Don't work there - Customer Service Representative EmblemHealth Employee Review

1.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

It's decent pay, paid training

Cons

The benefits are horrible. Employees are put on a six month probation and are allowed only four occurrences which includes medical emergencies. They do ñot exempt you for excused doctor absences and any late longer than nine minutes counts as an occurrence for the entire day. You are forced into a union but there are no real benefits to the union other than insurance discounts. The health insurance is horrible and plan on paying copays and coinsurance on every visit despite being a health insurance company. Also the work hours are literally only 35 per week

Explore other reviews about EmblemHealth

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. Great benefits and company culture

Cons

Management tends to micro manage too frequently

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, to learn gov't program insurance and apply your marketing skills. Decent pay and insurance.

Cons

Instant stress of knowing you have to make 100 enrollments.

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