Field service for burnout junkies. - Customer Engineer Emerson Employee Review

3.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Decent pay. Advancement based on time and skills for levels 1-5. Small potential to advance to district manager. Any higher would require a move.

Cons

Being On- Call means your pager goes off at 2am and you have to respond to a customer site immediately and may have to drive several hours to get there and work up to 14 hours to correct the issue before being released to go home or get a hotel. Then 8 hours later after you get home they are bugging you to go on another call. It's not always like this, but it can be, and for several days in a row. And working weekends is mandatory. You will work 2 weekends every month and be on call for a third probably. Can you say Burn Out? I finally did after 13 years.

Explore other reviews about Emerson

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work - life balance

Cons

limited growth opportunities unless willing to relocate

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate supervisor and their boss. Made top-down communications tolerable. Great co-workers and great collaboration that lifted the entire team.

Cons

(1) RIF based on tenure, not performance. HR is too powerful a department, and everyone fears it. (2) Tenure made you lazy, killed creativity, initiative, and promoted a "yes" culture. (3) During COVID layoffs, CEO pay went from $3.7 million to $15.x million, while employees endured 25% furloughs for 3 months, and management 10% reduction in pay for 6 months - explain how that is reasonable. (4) CEO declared DEI as the way forward for career mobility, and a lot of young, promising talent walked out the door, including DEI-qualified minorities. (5) I was one of those minorities.

See reviews by: Helpful|Rating|Date|All