Inbound Call Center Manager - Manager Emory Healthcare Employee Review

4.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

The reputation of Emory speaks for itself. While it is a non-profit academic medical center, it is a place to grow your career. Work-life balance is a priority and respected. Great learning opportunities and strong management.

Cons

Being non-profit, the pay is not as high as other industries. The benefits are good, the people and management are great.

Explore other reviews about Emory Healthcare

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours. Work life balance

Cons

Easy to get burned out

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good

Cons

Leadership needs significant improvement. Promotions often appear to be based more on personal relationships than on experience, qualifications, or selecting the best candidate for the position. Leadership also fails to adequately address bullying and toxic workplace behavior, allowing it to continue unchecked. As a result, many locations feel disorganized and chaotic due to inconsistent leadership, poor communication, and a lack of accountability.

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