You can find better. Don’t fall for the big name - Patient Access Representative Emory Healthcare Employee Review

3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

company appreciation events company reputation (big name) remote opportunity (after training) very nice administrative facility off major holidays

Cons

They don’t do paid holidays (you have to have the PTO available) or you’ll be short a day on your paycheck. Extremely low pay for a huge workload Micromanagement- THIS IS A BIG ISSUE Managers don’t have a clue on anything so don’t ask - they are just told to babysit you. You have to wait a year before they even add to your 401K There is no formal training, you just sit next to someone and teach yourself. They make a simple job extremely complicated. It could all be so simple. Behind on all technology Unnecessary high call volume They are driving customers away with their horrible planning and marketing issues Managers consistently change what they say and confuse you as well as themselves

Explore other reviews about Emory Healthcare

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours. Work life balance

Cons

Easy to get burned out

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good

Cons

Leadership needs significant improvement. Promotions often appear to be based more on personal relationships than on experience, qualifications, or selecting the best candidate for the position. Leadership also fails to adequately address bullying and toxic workplace behavior, allowing it to continue unchecked. As a result, many locations feel disorganized and chaotic due to inconsistent leadership, poor communication, and a lack of accountability.

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