It's a mess - Anonymous employee Employ (MA) Employee Review

1.0
Sep 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some ok benefits, legacy employees would still be fun to work with if they weren't all burned out

Cons

At this point we can't even keep a CEO anymore. The vast majority of positions have been filled in India, enabling hard-working people living in a difficult economy to do the same jobs US hires do/did for less pay and worse benefits. Metrics have tanked across the board, customer churn is high. Morale is as low as it can possibly go. Constant turnover in every department, particularly in leadership roles, so no one knows what their chain of command is. Then they appoint new leadership who have no idea about the product line or people they're overseeing. There is absolutely no value that any of Employ's product lines are offering that competitors aren't doing better. The sites are held together with bubblegum and shoestring. Employees frequently crash out from stress and there is drama and pettiness at every turn, when before this year I never saw any of that even once during my many years at my legacy brand. Culture is completely dead. Benefits and pay have totally fallen by the wayside in favor of introducing AI tools nobody wants or asked for. Voices are not heard and suggestions are ignored. It's a disaster. I miss the job I used to have here before private equity and corporate shenanigans destroyed it. Such a shame. There are people here really trying so hard to make things work, but at the end of the day what happens is we get a promising team together, they tell us their vision for improvements, then about 1/4 of the way into implementing those ideas, everything falls apart and turns over again. The ones who have been here the longest and are the most passionate have little say. Every time I've gotten my hopes up that things might get better, it actually somehow gets worse.

Explore other reviews about Employ (MA)

5.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

New senior management are a welcomed improvement from previous leadership Product direction is more clear than in the past

Cons

No 401k match Flexible PTO benefits employer more than employee since it is not paid out when leaving and not all managers encourage taking time off.

2
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Employ (MA) Response
1y
Thank you for taking the time to share your feedback. Our new leaders are passionate about out organization, so we're very happy that you see the clear direction of our products. We appreciate everything you do with us!
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

It is hard to come up with any. It's bleak.

Cons

The company has changed significantly, and working here has become increasingly difficult. After major layoffs and continued attrition, many remaining employees are carrying expanded workloads with less support, fewer experienced teammates, and unclear ownership across departments. Role expectations, compensation, and commission structures have also shifted in ways that have reduced earning potential. Commission changes for the year were not rolled out until the end of May, nearly five months into the year, which reflects a broader issue with planning, transparency, and accountability. Leadership often feels disconnected from both employees and customers. There does not seem to be a meaningful process for frontline feedback, and cross-functional work is frequently slowed by silos, unclear priorities, and top-down asks that do not reflect the realities of the work.

3
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