Pros
My direct peers, manager/creative director, account executive and traffic coordinator in the area of preparing and designing sales material were the best you could ask for. Our small and specific department had it together, which certainly could not be said for many other departments both within and outside of creative.
Cons
I was on contract as a designer for the company for 18 months and left as I was told there was no room in the budget to provide an open requisite. I'm not sure the business methods make sense as keeping multiple contractors on board for high hourly rates seems like they are creating a revolving door of mediocre talent and poor investment strategies in quality workers. There were layoffs within the department, only to have them turn around and hire MORE contractors for those same positions that they had let go, it just doesn't make sense. The department definitely made a turn for the worst after I was on-boarded as creative services hired multiple creative directors, added unnecessary Mac laptops and created multiple "agency" silos of work without having the manpower to make this method efficient. Too many upper management positions and not enough "worker bees" has led to many unhappy staff members. If you have found quality talent in a contractor, HIRE THEM instead of following them up with more contractors who are now starting from square one with no knowledge of current processes and brand identity. You are wasting everyone's time with the constant hiring and training, just to have that person either find full-time work or leave on their own terms.