Upper Management and HR Failures - Client Service Coordinator Empower Employee Review

2.0
Jul 29, 2019
Recommend
CEO approval
Business Outlook

Pros

was a great company to work for 4.5 yrs ago, then temporary manager take over, went down the tubes

Cons

upper management (only Temporary) bullied, told me to look for a job in January 2019 then proceed to write me up in 3 consecutive months. No Coaching No training, thus company policy to adhere to write ups . Tried to contact HR numerous times to file a harassment complaint, they fail as well, never called you back.

Explore other reviews about Empower

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I like working here, I find the work life balance with this role to be ideal, and remote opportunities are regularly available at the company ever since the pandemic. Unlimited PTO and I don't have feel guilty to use it, team structure really helps when people are out of the office. Receive good salary for my part of the country, with yearly raises and bonus based on merit.

Cons

I don't have many cons, I would say it would depend on your manager, as is the case with most positions in this world. I've had amazing managers with my time here and some mediocre managers, but overall the job has been good enough to weather the storm of a bad boss.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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