Retirement Plan Specialist - Retirement Specialist - Client Services Empower Employee Review

3.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

adequate benefits, pay is decent, people are good to work with.

Cons

difficult to move out of call center, must wait 18 mos and then only if department is fully staffed, and then there is a restriction on how many people can leave. Most management have been working with GWRS for more than 20 years, this can be a disadvantage to the employees as well as the company, as most of them are lazy.

Explore other reviews about Empower

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, lots of growth opportunity

Cons

None right now, the pace of change can be challenging to some

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

See reviews by: Helpful|Rating|Date|All