Empower Good and Bad - Operations Empower Employee Review

4.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Depending on which business line/department you're in, overall, great people to work with. Flexible work schedules and strong commitment to work/life balance EXCEPT if you're in enterprise resiliency or EPW operations led by staff in Colorado because they make you change your work hours to theirs. Decent pay. Lots of promotions compared to Prudential.

Cons

Too many acquisitions in a short time makes things hard to figure our because everything is always changing and there's a lot of instability. There are too many people in compliance/law that don't help me/us when we have questions. All these compliance/law people and it seems like no one is working or wants to work/help me/us. I think maybe it's because they don't understand our business or products they bought. I am from Prudential. Good news is that they kept two of the regulatory governance compliance group/lawyer we trusted and were helpful. Empower wants to stay "flat organization" but that is not realistic because it's too big now. It takes a long time to reach decisions and then move on them because our bosses/managers are individual contributors, who travel all the time and are never available to meet. They also don't know how to let work go and let us do it. It's like they're on power trips or something. The operations and call center managers in Colorado made us change our work times to theirs. I'm in Massachusetts, and I think they should change to our time because we are the same as the stock market. We have T+1 now, they're behind not us.

Explore other reviews about Empower

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I like working here, I find the work life balance with this role to be ideal, and remote opportunities are regularly available at the company ever since the pandemic. Unlimited PTO and I don't have feel guilty to use it, team structure really helps when people are out of the office. Receive good salary for my part of the country, with yearly raises and bonus based on merit.

Cons

I don't have many cons, I would say it would depend on your manager, as is the case with most positions in this world. I've had amazing managers with my time here and some mediocre managers, but overall the job has been good enough to weather the storm of a bad boss.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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