Pros
I have worked in healthcare in most of my background before working at Empower and I have never had more thorough training for my role as representative and am blown away at the knowledge I have gained in just a little over a year. Yes, I am fully remote but have never felt as much inclusivity as I do here at Empower. Everyone is more than willing to help go over and beyond with retirement questions that need clarification and really aid in your ability to get the job done. I love it here and my eyes are still wide with all the opportunity in front of me.
Cons
Downside could be, networking is hard when you don't run into familiar face in an office setting but there are ample opportunities provided to associates via email that you can sign up for and really take advantage of the resources that are here at Empower. Additionally, there are busier quarters where phone calls are back to back with little breathing room. This doesn't last forever but definitely can be a bit mentally draining and if you cannot fathom pushing through "taking one call at a time" This role may not be for you. Personally, I think the pros outweigh the cons.