Working at Empower - Lead Client Services Manager Empower Employee Review

5.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The employees at Empower are some of the best in the industry. They are team oriented and customer focused. My team is the best resource I have. I work from home full time which has enhanced my work/life balance. Eliminating the commute to and from work allows me to be at home more with my family. Because Empower is such a large organization, the opportunity to move between departments and jobs is always available.

Cons

Empower has grown quickly and continues to do so. We always struggle to find the amount of time and funds to devote to all of the technology builds and enhancements that we want and need in the time that we want them.

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Empower Response
2y
Thank you!

Explore other reviews about Empower

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I like working here, I find the work life balance with this role to be ideal, and remote opportunities are regularly available at the company ever since the pandemic. Unlimited PTO and I don't have feel guilty to use it, team structure really helps when people are out of the office. Receive good salary for my part of the country, with yearly raises and bonus based on merit.

Cons

I don't have many cons, I would say it would depend on your manager, as is the case with most positions in this world. I've had amazing managers with my time here and some mediocre managers, but overall the job has been good enough to weather the storm of a bad boss.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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