10+ years of growth - Participant Communications Specialist Empower Employee Review

5.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I started as an intern in the call center and moved from different departments in sales, education, and now communication. I am currently fully remote but that's not to say I don't have access to the office if I do want to go in for team building opportunities. I am a mom to two very active little boys (1 and 3 years old) and love that I can do my job and feel appreciated at work and still feel like I can be a great mom to my kids. Maternity leave is also a huge plus!

Cons

After 5 years at the company, I had left in search of a completely different industry and after only 9 months, I found myself back here.

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Empower Response
2y
Welcome home! Terrific to see your career growth from intern to communication!

Explore other reviews about Empower

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I like working here, I find the work life balance with this role to be ideal, and remote opportunities are regularly available at the company ever since the pandemic. Unlimited PTO and I don't have feel guilty to use it, team structure really helps when people are out of the office. Receive good salary for my part of the country, with yearly raises and bonus based on merit.

Cons

I don't have many cons, I would say it would depend on your manager, as is the case with most positions in this world. I've had amazing managers with my time here and some mediocre managers, but overall the job has been good enough to weather the storm of a bad boss.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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