believe i was fired for berevemant - Customer Service Representative Empower Employee Review

2.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

offers work from home work

Cons

overly strict stats, and was let go after using berevement, despite having recently started to meet those required stats, leaving me to believe they are against employees using bereavement

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Empower Response
1y
Thank you for sharing your experience. We truly understand how important it is to feel supported during difficult times and are sorry to hear that this was your impression. Empower is committed to offering a compassionate work environment and we absolutely offer bereavement leave to support our associates. We encourage all our associates who feel aren’t handled properly to reach out to HR for a confidential review.

Explore other reviews about Empower

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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