Service is Secondary - Retirement Counselor Empower Employee Review

3.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Fantastic Employees Respectable Benefits Rapidly Growing Company

Cons

Most of Empower's recent growth has been through acquisitions, especially in the large retirement plan space. Empower does not seem committed to training and equipping their employees with the tools and resources that they need to effectively service their plan participants. Empower is desperate to increase assets under management and improve their profitability but seems unwilling to invest in the human resources and technology that today's investors demand.

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Empower Response
11mo
Thank you for your review and for highlighting our great team, benefits, and growth. We appreciate your honest feedback regarding training and resources. Empower remains committed to investing in our people and tools to deliver excellent service. Wishing you the best in your future endeavors!

Explore other reviews about Empower

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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