It's fine - Customer Service Representative Empower Employee Review

4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay they give extra breaks

Cons

It's a call center typical call center things

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Empower Response
8mo
Thank you for your feedback. We’re glad you value our compensation and breaks. We strive to provide a positive work environment and appreciate your recognition of these benefits.

Explore other reviews about Empower

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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