YOU WILL NOT BE PAID - Inside Sales Empower Pharmacy Employee Review

1.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible clock in schedule and its remote.

Cons

YOU. WILL. NOT. GET. PAID. In the over 2 years i was at Empower I was never paid my commissions on time. Company instituted a compensation change for 2024 but also imposed the change on unpaid commissions from 2023 which resulted in a lower payout rate. Management told sales “we should not expect to make this much” after multiple 5 figure commission pay outs which resulted in a cap on our commissions. Commissions themselves will be paid out usually 3 months late as management poorly uses the same excuses for late payout. “Waiting on (insert random 3rd party company) to come back with numbers” or “this is normal in sales” or “we have other priorities over paying sales”. All while being expected to hit volume based call KPIs. 90% of your calls will be customer service not sales and with all the consistently out of stock products, terrible turnaround time and ever changing pricing you can rest assured youll have an endless amount of angry customers to placate instead of getting new business. Run away as fast as you can.

Explore other reviews about Empower Pharmacy

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work and a great team above me

Cons

Feedback can be hard to get, things can be spread out

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

A few things I'd tell anyone considering Empower: We're AI- and innovation-forward, so things move quickly and actually get done. We're early enough that you get to design the foundation, not inherit someone else's. And the mission is real — everyone supports getting patients access to affordable medicine, and the care for that mission is evident in everything we do. Fast, foundational, mission-driven, and team forward.

Cons

Fast pace and a still-being-built foundation cut both ways: priorities shift quickly, some processes and tools are still maturing, and there's more ambiguity and manual work than at an established company. It's a strong fit if you're energized by building and comfortable with change — a harder one if you want everything structured and settled on day one.

avatar
Empower Pharmacy Response
3d
This captures the Empower experience for builders with unusual clarity. The tension you name — between the opportunity to design from scratch and the ambiguity that comes with a still-maturing foundation — is exactly the trade-off we want people to understand before they join. Your advice to management is worth repeating: invest in people as fast as you are growing. That is the challenge and the commitment. The tools, support structures, and development paths have to keep pace with the speed of the business, or the speed breaks people instead of energising them. We hear that. Appreciate the candour — this is the kind of review that helps the right people find us. — Empower Pharmacy
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