3.0
Oct 22, 2025
Current employee, more than 3 years
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Job security Lots of people leave and come back Decent Pay & Work from home if not in 50 miles of office
Cons
Not a whole lot of opportunity to grow…they love to dangle the promotion carrot to get you to do more work. CSM role is client facing but you often get stuck doing the work of other roles to get the clients needs met..& yes that is the expectation. Poor leadership, micro aggression that does not get checked. Burnout is the inevitable.