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Empyrean Benefit Solutions

Part of Securian Financial

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Empyrean Benefit Solutions reviews

Beware & tread carefully - Customer Service Advisor Empyrean Benefit Solutions Employee Review

1.0
Nov 13, 2025
Customer service advisor
Recommend
CEO approval
Business Outlook

Pros

There are good people who are trying.

Cons

Leadership is inconsistent and covers up unethical behavior of peers. Only been getting worse over the last year. Terminating employees that actually perform but fabricate false conditions to protect themselves

Explore other reviews about Empyrean Benefit Solutions

5.0
Jul 2, 2026
Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Work Culture is by far the best overall, so happy here Remote work

Cons

No PPO insurance offered on medical benefits

2.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trainers and RM's are supportive. Plus the work life balance is the only pros I can think of

Cons

Pay for BSA is WAY less than average salary of a Business Systems Analyst. The managers, they would be nice to my face and share limited feedback but will come up with a ton of "Concerns" when meeting my RMs. Consider yourself lucky if you are assigned any group other Rosser. People might differ, but I had terrible experience with them. hey will not let you grow and have selective biasness. They would make you work your sweat off during the busy season while the management enjoys holidays, come back and put you on coaching plan simply because you "couldn't deliver". Wow

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