Pros
Sad to say, but there are no pro's.
Cons
Management is a joke, clicks in all departments, horrible training. At first I thought it was b/c they were new but as time went on I realized that no one really cared about the work. No family time, worst call center in the history of call centers. We used to joke that the CSR's were selected from local bus stops just so we could fill seats! Complain all you want, bring up issue's and nothing gets done. Managers are bullies, HR is not interested. HR folks like to hide in their offices, so good luck getting any help. Sexist company that rewards males for being males! It was only after getting a new job that I truly realized what a horrible company they are. I have my life and my sanity back. Do not seek employment here, you will regret it.