Pros
Empyrean is a great place to gain exposure to the employee benefits world. If you are a person that will ask questions and seek out additional explanations to problems yu will learn quite a bit. The employees with the most benefit experience are loyal to the company, although not reciprocated.
Cons
Empyrean is a small company, still having some growing pains. Most of their customer service employess originate from the competition, Mercer HR Services, and come with quite a bit of experience,which is one of the cons; these employees desire growth, however, the company does not promote much from within. Empyrean has overlooked knoweledgeable employees for promotions and hired friends or associates of current employees instead. This is definitely a moral killer.