Extremely uncomfortable environment - Anonymous employee Emser Tile Employee Review

1.0
Oct 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay well I can't really think of anything else. I liked my coworkers, but management was horrible. I guess it's nice they have a 401K match.

Cons

Worst training I have ever had. The management does not know how to manage people. Horrible customer service. You don't get the tools you need to do your job. They preach how you get so much support, which is not true at all. High turn over. Good people are heading elsewhere.

Explore other reviews about Emser Tile

5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great partners, really great people in the field, DC's, and corporate. Extremely people centric culture, both employees and customers, beautiful showrooms and great, stylish product.

Cons

Some decisions take too long to be made because everyone has a voice, but part of what makes it a great place to work.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is well established in the industry, which can make it easier to open doors with customers and build credibility. Their competitive pricing also helps secure specifications and create opportunities with potential clients. Or a slightly more balanced Glassdoor-style version: Pros: Well-established company with strong brand recognition, making it easier to gain access to customers and start conversations. Competitive pricing can also be an advantage when working to get products specified and win business.

Cons

If you’re writing a Glassdoor review, here’s a polished version that keeps your points while sounding professional and credible: Favoritism seemed to be a common issue. Many members of the sales team were already friends and socialized outside of work, which could make it difficult for those not part of those circles to feel included. If you didn’t fit in with the established group, it was easy to feel like an outsider. The company often promoted a “we’re all family” culture, but in reality, the environment felt very corporate. There were also an excessive number of weekly meetings. While I understand the need to track performance and ensure sales goals are met, the amount of time spent in meetings often felt excessive and took away from productive selling time. For a more concise Glassdoor-style review: Favoritism was noticeable within the sales team, as many employees were already friends outside of work, making it difficult for others to feel included. The company promoted a “family” culture, but the environment felt highly corporate. There were also too many weekly meetings. While sales accountability is important, the volume of meetings often felt excessive and reduced time available for actual sales activities.

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Emser Tile Response
1mo
Thank you for taking the time to share your feedback and for your contributions to our sales team. We appreciate your recognition of Emser's strong market position, brand reputation, and competitive product offering. We are proud of the relationships our teams have built throughout the industry and the opportunities they create for our customers and employees. We also value your perspective on workplace culture and communication. Creating an environment where employees feel supported, included, and empowered to succeed remains a priority, and feedback like yours helps us continue to improve. We understand the importance of balancing communication, accountability, and productive selling time, and we regularly evaluate our processes to ensure they effectively support our teams. Thank you again for sharing your thoughts. We wish you continued success.
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