Company going in wrong direction - Business Office Manager Encompass Health Employee Review

Amazing company to work for and always helpful

Can be difficult to manage in a corporate setting

Fair wages & positive rapport with therapy team

Poor leadership/administrative management team Mixed messaging on expectations/standards Questionable execution of ethical practices High case loads and no plan of support for staff Unreasonably high expectations/weight of metrics placed on Case Mgt team and treatment team staff rather than focus of best practice outcome for patients (bc admin does not want SNF rate to increase or NRC score to drop) Admin create culture that fostered several constructive discharges of staff members No work/life balance