Change Everywhere - Manager Encova Insurance Employee Review

Some areas are understaffed and extremely overworked. The turnover in those areas is quite high, but the problems aren't being addressed, the positions are just being backfilled. Focus is on producing results, not on improving processes. Manager to associate ratio seems high. Need more people actually doing the work. Still haven't realized benefits from merger of Motorists and Brickstreet. It feels like nearly every major system is being overhauled. I'm concerned that the existing management team cannot effectively leverage the benefits from improved infrastructure. Some seem to be more effective than others though.