A company in crisis - Manager Ensora Health Employee Review

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Employees that support each other

Cons

Startups are notoriously a fast paced environment. However, they are usually based in reality and create a culture of teamwork coming together to achieve great things. Therapy Brands sowed a culture of fear and retribution. Once the founder left with VC Funding, the company threw itself off a cliff. The focus on aggressive revenue goals that did not change in a global pandemic when the industry we serve was focused on the mental health crisis, the company chose to increase prices. Tone deaf is an understatement. Tone deaf to the customers, the economic situation, the Black Lives Matter movement (it shouldn't take more than a week to issue a statement and the CEO shouldn't be bullied by employees to address it, either). The focus on revenue was more important than creating a company that served the under served, more important than employee morale (it was a slog and abusive to drive sales at all costs or you were considered a failure), and it was more important than the products actually working. The company is nothing but a sales organization and doesn't have a CMO and the marketing dept reports to a sales executive. That is a recipe for disaster. The culture is awful and employees do work to support each other but there is routine crying in meetings and between coworkers that are so frustrated they feel helpless.

Explore other reviews about Ensora Health

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Headed in the right direction after a changeup in leadership - Right people in the right roles - Great customer experience organization/leadership

Cons

- Change (lots of it) - not always a bad thing

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Ensora Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear the recent leadership changes and team alignment are creating positive momentum, and we appreciate your recognition of our customer experience organization. We understand that periods of transformation bring a lot of movement, and we remain committed to staying transparent as we continue to evolve. Thanks again for your feedback and for contributing to our progress.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smooth and organized onboarding process Equipment and login credentials provided ahead of start date IT setup was simple and stress free Welcoming, friendly, and helpful team from day one. Great Communication throughout the process

Cons

Too soon to tell, Just getting started.

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